Terms of service

 

Terms of Service

Introduction

Welcome to Optimal Health Performance Ltd. ("we," "our," "us"). These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website and purchasing our products, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

Company Information

Optimal Health Performance Ltd.
Registered in England and Wales
Company Number: 15609430
Email: sales@optimalhealth.co

Use of Our Website

1. Eligibility: You must be at least 18 years old to use our website and purchase our products. By using our website, you represent and warrant that you are at least 18 years old.

2. Account Registration: To access certain features of our website or to make a purchase, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Prohibited Conduct: You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our website. You may not attempt to gain unauthorized access to any part of our website, other accounts, computer systems, or networks connected to our website.

4. Intellectual Property: All content, trademarks, and data on our website, including but not limited to text, images, logos, software, and multimedia content, are the intellectual property of Optimal Health Performance Ltd. or are licensed to us. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

Products and Services

1. Product Descriptions: We strive to ensure that our product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content on our website are error-free, complete, or current. If a product offered by us is not as described, your sole remedy is to return it in an unused condition.

2. Pricing and Availability: All prices are listed in GBP (£) and include VAT, unless otherwise stated. Prices and availability of products are subject to change without notice. We reserve the right to refuse or cancel any orders placed for products listed at an incorrect price due to typographical errors or errors in pricing information.

3. Orders and Payments: When you place an order, you agree that you are offering to purchase the product(s) on and subject to these Terms. We reserve the right to accept or reject your order at our discretion. Payment must be made in full at the time of ordering. We accept payment via credit/debit cards and other payment methods as indicated on our website.

4. Shipping and Delivery: We will arrange for the delivery of the products to the address you provide during the checkout process. Delivery times are estimates and may vary depending on your location and the availability of the products. We are not responsible for delays outside of our control.

5. Returns and Refunds: Please refer to our [Returns Policy](link to returns policy) for detailed information on how to return products and receive a refund.

6. Custom Orders: Certain products, such as our steel chambers, are custom-built and sold under separate agreements. These custom orders are non-returnable and non-refundable unless otherwise agreed in writing.

Limitation of Liability

1. Disclaimer of Warranties: Our website and products are provided on an "as-is" and "as available" basis. We make no warranties, express or implied, regarding the operation of our website or the information, content, materials, or products included on our website.

2. Limitation of Liability: To the fullest extent permitted by law, Optimal Health Performance Ltd. shall not be liable for any damages of any kind arising from the use of our website, products, or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

3. Indemnification: You agree to indemnify, defend, and hold harmless Optimal Health Performance Ltd. and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or related to your use of our website or violation of these Terms.

Governing Law and Jurisdiction

These Terms and any disputes arising out of or in connection with these Terms or your use of our website and services shall be governed by and construed in accordance with the laws of England and Wales. You agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of England and Wales.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version of the Terms will be posted on our website, and your continued use of our website and services following the posting of any changes constitutes your acceptance of those changes.

Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at:

Optimal Health Performance Ltd.
Email: sales@optimalhealth.co

This Terms of Service was last updated on 19/08/2024